If you are unhappy with your TAURUS online purchase, we will be happy to arrange an exchange or full refund within 14 days – please note that this policy does not apply to in-store purchases.

According to the decision Nr. 738 made in 2014 July 22 by the government of the Republic of Lithuania confirmed by Retail Rules article 10.1.7.12, pearls, gemstones, precious metals and their products except for imitation jewellery are non-returnable goods excluding the situations when the seller agrees to accept return or exchange of the goods.

Contact us via email info@taurusjewels.com or phone: +370 61421433

We will only accept goods that are unworn, undamaged and in the original TAURUS box. Please be aware that we cannot refund import duties or taxes on international deliveries and that bespoke or engraved pieces cannot be refunded.

See our Website Terms and Conditions for further information