Privacy policy
PRIVACY POLICY
We respect and protect your privacy and personal data.
This Privacy Policy explains how TAURUS JEWELS / DP Studija, UAB (hereinafter – the Company) collects, uses and stores your personal data when you use the website www.taurusjewels.com (hereinafter – the Website), purchase goods, create an account, contact us or subscribe to our newsletters.
WHO IS THE CONTROLLER OF YOUR PERSONAL DATA?
The controller of your personal data is DP Studija, UAB / TAURUS JEWELS.
Company code: 302585819
VAT number: LT100005893819
Business and correspondence address: Didžioji g. 38, LT-01228 Vilnius, Lithuania
Registered address: Vytauto g. 59-1, LT-08122 Vilnius, Lithuania
Email: info@taurusjewels.com
Tel.: +370 614 21433
WHERE DO WE OBTAIN YOUR PERSONAL DATA FROM?
In most cases, we obtain your personal data directly from you – when you create an account, place an order, make a payment, contact us, subscribe to newsletters or otherwise use the Website.
Where there is an appropriate legal basis, we may also receive certain data from payment, delivery and other service providers or competent authorities. Technical information about your use of the Website may be collected through cookies and similar technologies.
WHAT PERSONAL DATA DO WE PROCESS AND FOR WHAT PURPOSES?
Administration of orders, accounts, deliveries and returns.
We process your personal data to administer your account, accept and fulfil orders, process payments and deliveries, and manage product returns or exchanges.
Legal basis: performance of a contract (Article 6(1)(b) GDPR) and compliance with legal obligations (Article 6(1)(c) GDPR).
Personal data: first name, surname, telephone number, email address, delivery address and method, account information, order, and payment information, purchased products, prices, discounts and other information necessary to fulfil your order.
When ordering a gift card, we may also process its value, delivery method, greeting message and the recipient’s email address if you ask us to send the gift card to another person.
Reminders about incomplete purchases
We may use your email address to provide information about a purchase that you have started but not completed, where we have an appropriate legal basis to do so.
Legal basis: the Company’s legitimate interest in properly administering its online store (Article 6(1)(f) GDPR).
If such a message is considered direct marketing under applicable law, it will only be sent in accordance with the requirements applicable to direct marketing.
Handling requests, complaints, and enquiries
We process the data you provide to respond to enquiries, handle requests, complaints and claims, and resolve matters relating to your orders.
Legal basis: performance of a contract, compliance with legal obligations and/or the Company’s legitimate interest in properly handling customer enquiries and protecting its rights.
Personal data: contact details, order information and any other information included in your enquiry or in documents attached to it.
Website operation, statistics, and analytics
We may use cookies and similar technologies to ensure the proper functioning of the Website, analyse visitor traffic and Website usage, and improve its functionality and user experience.
Legal basis: your consent (Article 6(1)(a) GDPR), except for strictly necessary cookies. We may also use aggregated data based on our legitimate interests in analysing and improving the Company’s activities.
More information is available in the cookie settings.
Fraud prevention and protection of legal claims
Where necessary, we may process personal data in order to prevent fraud, misuse of our services and other unlawful activities, as well as to establish, exercise or defend legal claims.
Legal basis: the Company’s legitimate interest in protecting its business, customers and rights (Article 6(1)(f) GDPR) and, where applicable, compliance with legal obligations.
PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES
We may process your personal data to provide you with information about the Company’s products, collections, news, special offers, discounts and other information related to our activities. Such communications may be sent by email and/or SMS.
Personal data: first name, surname, email address, telephone number, information about your consent, its amendment or withdrawal, and your selected marketing communication preferences.
Legal basis: your consent (Article 6(1)(a) GDPR) and the conditions set out in Article 81 of the Law on Electronic Communications of the Republic of Lithuania.
Where we obtain your email contact details in connection with the sale of goods to you, in the circumstances provided for in Article 81(2) of the Law on Electronic Communications, we may use such details for direct marketing of our own similar products without obtaining separate prior consent.
In such cases, the data may be processed based on the Company’s legitimate interests (Article 6(1)(f) GDPR), provided that all conditions established by applicable law are met.
In all cases, you will be provided with a clear, free of charge and easily exercisable opportunity to opt out of direct marketing communications.
How can you opt out of direct marketing?
You may opt out of direct marketing communications at any time by:
- clicking the unsubscribe link in an email;
- changing your preferences in the “Newsletters” section of your account;
- contacting us at info@taurusjewels.com.
Where we process your data on the basis of your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
Where personal data are processed for direct marketing purposes because of legitimate interests, you have the right to object to such processing at any time.
Once you opt out of direct marketing, your personal data will no longer be processed for this purpose.
HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We retain your personal data only for as long as necessary for the purposes for which it was collected or for as long as required by applicable law.
The main retention periods are:
- purchase data – generally for up to 5 years from the date of purchase, while accounting and tax documents are retained for the periods prescribed by law;
- orders placed without an account – for up to 2 years, except where mandatory statutory retention periods apply;
- requests, complaints and enquiries – for 12 months or longer where necessary for legal claims;
- statistical and analytical data – for up to 3 years or in accordance with the retention periods applicable to cookies;
- direct marketing data – until consent is withdrawn, an objection is made, or the relevant marketing activities are discontinued.
We may retain information relating to the giving or withdrawal of consent or an objection for a longer period where necessary to comply with our legal obligations or to establish, exercise or defend legal claims.
Once the applicable retention period expires, personal data is deleted, destroyed, or anonymised.
TO WHOM MAY WE DISCLOSE YOUR PERSONAL DATA?
Your personal data may be disclosed, to the extent necessary to:
- IT, Website maintenance and technical service providers;
- payment service providers;
- courier and delivery companies;
- marketing and newsletter distribution service providers;
- accounting, legal and other professional service providers;
- public authorities, law enforcement authorities or courts where required by law.
Service providers may process your personal data only for lawful purposes and in accordance with applicable data protection requirements.
TRANSFERS OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA
Where our service providers operate or maintain infrastructure outside the European Economic Area, personal data is transferred only in accordance with the requirements of the GDPR and subject to appropriate safeguards, such as an adequacy decision adopted by the European Commission or Standard Contractual Clauses.
COOKIES
Cookies are small data files stored on your device when you use the Website.
Strictly necessary cookies are used to ensure the proper functioning of the Website. Analytical, functional, marketing and other non-essential cookies are used only with your consent where such consent is required.
You can change your preferences at any time in the Website’s cookie settings. Information about specific cookies, their purposes and retention periods is available in the cookie management tool.
WHAT ARE YOUR RIGHTS?
In the circumstances provided for by applicable law, you have the right to:
- access the personal data we process about you;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of the processing of your personal data;
- receive your personal data and transmit it to another data controller;
- withdraw your consent;
- object to processing based on legitimate interests;
- object at any time to the processing of your personal data for direct marketing purposes.
To exercise your rights, please contact us at info@taurusjewels.com.
We will respond to your request without undue delay and no later than one month after receiving it, except in cases provided for by applicable law.
If you believe that your personal data is being processed in breach of applicable law, you also have the right to lodge a complaint with the State Data Protection Inspectorate of the Republic of Lithuania.
PERSONAL DATA SECURITY
We apply appropriate technical and organisational measures designed to protect your personal data against loss, unlawful use, alteration, disclosure, or unauthorised access.
CHANGES TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy to reflect changes in our activities, the Website, technologies we use or applicable laws.
The current version of the Privacy Policy will always be available on the Website.
Last updated: 9 September 2026.